I loved the location. It is walking distance from Harbour Bay Ferry Terminal and it’s practically a part of the Bayfront Mall where you can get all of your last-minute souvenirs (at a slightly higher price than other places because of the convenience of not having to travel out). There are a lot of food places and spas that you can walk to from here. You can get street food at night just as you exit the lobby. We even got our Nasi Padang fix at Sederhana just before our ferry back to Pasir Gudang. To venture out, hot spots are just a Grab ride away. Tip for Malaysians (I assume Singaporeans too): If you use Grab in your home country, you just need to make sure you have a card linked to it and you can easily use Grab in Batam where they charge you in IDR. Oh, one more thing. Indonesia uses Type C & F sockets but thankfully, they had one Type G socket in every room we got because we completely forgot to bring an adapter. Last but certainly not least, the staff are super helpful and friendly.
Nur
2024년 8월
Hotel staff were professional, helpful and friendly. Location was very convenient, part of the building / mall that houses the immigration & customs. So easy direct access to ferry office, and departure gate. Facilities were clean.
Eugene
2024년 5월
Location of hotel is about 5-7 minutes walk from Harbour Bay ferry terminal. Room is spacious and clean. Decent varieties of breakfast menu, plus staff are very polite and attended to our feedback regarding the room air-conditiining which was not cool enough.
Norayni
2024년 11월
I love the bed and the pillows! Feels like sleeping on a cloud. So comfy and clean! The window is soundproof. Even though they had an event across the road , it doesn't bother me at all.
Angela
2024년 6월
For about $50 a night with breakfast, this hotel is good. The hotel is connected to Harbour Bay Mall which has food, drinks and some shops to grab small snacks. The mall houses the ferry terminal. At the hotel, the bed is firm and comfy to my liking. The aircon is strong too which was good and the staff asked me about it upon check out. The room lights were bright and the window with blind was good for sunlight in the day. At breakfast, there is a machine that makes good and fresh coffee. The staff were all happy to serve and open to feedback. That was good! Thank u!
Brenda
2023년 9월
The room was very comfortable and the location was good. There was a mall nearby for us to get food or any essentials easily. Good value for money.
Shirin
2024년 8월
have drinks at the cafe- a good meeting point for friends staying at nearby locations. Satisfied with the cleanliness of rooms and surrounding areas within the hotel. Location is very good to book a Grab transport, they responded within minutes.
Philip
2024년 9월
Location is good. However, l need to take a cab to almost all major shopping mall but still not too bad. I had a good sleep and need not have to worry for my belongings. A great peace of mind. Finally, staffs are very polite and courteous
Hwei
2024년 9월
Location very good near ferry harbour bay Area 👍 eating place near by the sea entertainment walking distance and esp the bazaar on wk end variety of food that i nvr heard but yummy yummy and up the most important is the friendliness and courteous staff of the hotel
Adnan
2023년 11월
Personally I been staying for many years in Batam I think is Zest Hotel staff make a difference.. very service-oriented very polite very sincere.thanks staff
Placidus
2023년 10월